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Arbor Day Foundation - Missing plants

Did not receive my complete order.
Company wrote 0 private or public responses to the review from Dec 06.
I liked
  • Trees look healthy
#1416928
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I have belonged to the arbor day foundation for over 20 years. When I renew my membership they offer trees however I never take them. This year I signed my son [lives in another state] up for membership. I gave his name and address and asked for evergreen trees. As of...
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Company wrote 0 private or public responses to the review from Oct 16.
Anonymous
Marie Lorenz

YES thank you for the help and giving me the phone number . I spoke and explained the problem and he found the new membership and the trees havent been shipped yet but the nam...

I didn't like
  • No communications
  • Never received products
#1383608
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Arbor Day Foundation - Never got crepe myrtle trees after donation

I called but never spoke with anyone
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 11.
#1379301
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Since 2013, I've been receiving surveys about my participation in the Hazelnut Project. They sent me dead trees...never replaced them...were told on EVERY survey that the trees arrived dead & they STILL want to know how the trees are doing. THEY'RE DEAD!!! I'm sending...
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Company wrote 0 public responses to the review from Oct 02.
#1371693
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All of their trees bare root die.? They say when you call give more time and by that time you forget about calling them back. Little sticks with no hope and no roots. POOR Quality and they know this. Don't even seem surprised when you are calling that in? They never...
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Company wrote 0 private or public responses to the review from Sep 20.
5.0
I liked
  • This was a very easy process
#1360755
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Received two dead trees, sent a letter requesting two live trees, on june 27, 2018, never received any type of response and never received LIVE TREES. Why would I ever want to contribute to this cause again?? I am disappointed in this entire matter. This is certainly...
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Company wrote 0 private or public responses to the review from Aug 25.
#1338657
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Arbor Day Foundation - You send me a dead tree

The free Red maple tree you send me this Spring is a dead tree, never grow, can you send me a another one next year?
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 11.
#1327053
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Been well over seven months. Made donation. No trees so far. Were to arrive in the early Spring. We are seeing high 90's by next weekend. Very sad. Feel like a sucker.
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Company wrote 0 public responses to the review from May 27.
Anonymous
MeghanM1

Same here. It's been well over a year since we sent in our donation and survey and still have received nothing. They claim they have no record of our donation, but did cash th...

#1265676
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We are reforesting a large piece of property cleared for grass by prior owners. So, I have been doing my best to find inexpensive sources of native tree species to use on this property. Consequently, I have received and planted many bare root trees from multiple...
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Company wrote 0 public responses to the review from May 23.
#1262494
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Resolved
I have been a member of the ADF for many years. This Spring I ordered $70 worth of fruit trees. They all arrived dead - not dormant, I do know the difference between dormant and brittle, desiccated sticks. On top of that, 3 to 4 feet trees are not 25 inches long. They...
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Company wrote 0 private or public responses to the review from May 20.
1.4
#1260334
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